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Fully Tracked Delivery Only £3.99 When You Spend Over £6 On Most Orders
Fully Tracked Delivery Only £3.99 When You Spend Over £6 On Most Orders

Delivery Information

Normal Delivery Information 

We understand receiving your order in a timely manner is important, especially livefoods. Our system will automatically calculate a "worst case" estimated delivery date during the checkout process and in your email confirmation. We dispatch orders Monday to Friday.

We ship almost all orders with Royal Mail on a Tracked 24H delivery service. This means Royal Mail should deliver the day after they collect the parcel from us, Royal Mail will contact you via email and text confirming the time they expect to deliver to you while giving you the option to leave the parcel in a safe place, with a neighbour, or your local post office collection point. 

Please use the following information as a guide only.

As of September 2023 Royal Mail are roughly delivering 88% of all our parcels on a next day service and 12% within 48 hours. With only a handful of orders going missing / experiencing long delays.

Ordering before 12:30

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  Before 1pm Tuesday Wednesday
Tuesday Before 1pm Wednesday Thursday
Wednesday  Before 1pm Thursday Friday
Thursday Before 1pm Friday Saturday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  Before 1pm Monday Tuesday

 

Ordering after 1pm

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  After 1pm Wednesday Thursday
Tuesday After 1pm Thursday Friday
Wednesday  After 1pm Friday Saturday
Thursday After 1pm Monday Tuesday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  After 1pm Tuesday Wednesday 

 

Please remember this is only a guide, we do not guarantee these delivery times.

During bad weather, in particular temperatures dropping below freezing and high temperatures in excess of 30c we may delay orders to mitigate potential quality issues. We will always keep you updated via email in this situations.