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Fast Fully Tracked Delivery From £3.99 - For Most Orders Over £6 In Value
Fast Fully Tracked Delivery From £3.99 - For Most Orders Over £6 In Value

Delivery Information

Christmas Dispatch and Expected Delivery Information

Please see below our christmas dispatch schedule, please note Royal Mail and DPD are incredibly busy at this time of year and some orders will arrive later than expected, services are not guaranteed and delivery times are fully outside of our control.

 Order Date Dispatch Date Expected Delivery Date
Friday 20th - Before 1pm Friday 20th Saturday 21st / Sunday 22nd
Saturday 21st Monday 21st Tuesday 24th - Not Guaranteed
Sunday 22nd - Before 1pm Monday 21st Tuesday 24th -  Not Guaranteed
Monday 23rd Friday 27th / Saturday 28th Saturday 28th / Sunday 29th
Tuesday 24th  Friday 27th / Saturday 28th Saturday 28th / Sunday 29th
Wednesday 25th Friday 27th / Saturday 28th Saturday 28th / Sunday 29th
Thursday 26th Friday 27th / Saturday 28th Saturday 28th / Sunday 29th
Friday 27th Monday 30th Tuesday 31st
Saturday 28th Monday 30th Tuesday 31st
Sunday 29th - Before 1pm Monday 30th Tuesday 31st
Monday 30th Thursday 2nd Friday 3rd
Tuesday 31st Thursday 2nd Friday 3rd
Wednesday 1st  - Before 1pm Thursday 2nd Friday 3rd
Thursday 2nd - Before 1pm Friday 3rd Saturday 4th

 

Normal Delivery Information 

We understand receiving your order in a timely manner is important, especially livefoods. We dispatch orders Monday to Friday via Royal Mail and DPD on a next-day delivery service. 

We ship almost all orders on a next-day delivery service. This means Royal Mail or DPD should deliver the day after they collect the parcel from us, Royal Mail and DPD will contact you via email and text confirming the time they expect to deliver to you while giving you the option to leave the parcel in a safe place or with a neighbour. 

DPD are instructed to leave your parcel in a safe place if you don't answer your door. We will not be liable for any loss or theft in these instances.

Please use the following information as a guide only.

Please remember when paying for the Special Delivery Service, or any of our delivery services your order is still dispatched in line with the below charts based on the time and day your order was first placed.

Ordering before 1pm

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  Before 1pm Tuesday Wednesday
Tuesday Before 1pm Wednesday Thursday
Wednesday  Before 1pm Thursday Friday
Thursday Before 1pm Friday Saturday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  Before 1pm Monday Tuesday

 

Ordering after 1pm

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  After 1pm Wednesday Thursday
Tuesday After 1pm Thursday Friday
Wednesday  After 1pm Friday Saturday
Thursday After 1pm Monday Tuesday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  After 1pm Tuesday Wednesday 

 

Please keep in mind that we dont dispatch orders on public/bank holidays, we will therefore dispatch on the next available day.

Please remember this is only a guide, we do not guarantee these delivery times.

During bad weather, particularly temperatures dropping below freezing and high temperatures over 30c, we may delay orders to mitigate potential quality issues. We will always keep you updated via email in these situations.